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Privacy Policies

IMPORTANT NOTICE

Users are advised to read these terms carefully and accept them before using the service.

If additional questions arise, users are encouraged to contact the service using the contact details provided.

IMPORTANT PROVISIONS:

  • These new terms have been in effect since February 29, 2024.

  • They may be modified at any time without prior notice.

  • By using this site, you acknowledge that you have read, understood, and accepted the following conditions.

ÉmondageSimard.com – “is a service”

Our service is committed to the following principles:

  • Providing a 100% free and non-binding service for requesting users (“applicants”).

  • Delivering fast and competitive quotes through a network of professional partners.

OUR MISSION: Save you time and money by helping you easily find the services you need based on your criteria.

Our service does not favor any specific partner; our priority is to help you find the best price.

For brevity in the text below, the term “partner” refers to our partners such as pruners, contractors, arborists, hedge trimmers, stump removers, and other related services.

The website ÉmondageSimard.com has been operated by Les Entreprises Céline Simard since 2009.

We present, in three parts, our Terms and Conditions of Use of the ÉmondageSimard.com website, along with our commitments, disclaimers, privacy policy, and other important provisions. These terms set out various points in three parts, including:

Part 1: SUMMARY

  • Service commitment: Provide a free and non-binding service for applicants by delivering fast and competitive quotes via a network of professional partners.

  • Exclusion from contractual agreements: The service acts as an intermediary and cannot be included in a contract between users and partners. It cannot be held responsible for products or services provided by those partners.

  • Confidentiality of information: Commitment to comply with personal information protection laws and to use user data responsibly, sharing it with partners to obtain offers.

  • Use of cookies: Cookies are used to improve browsing experience; users may disable cookies in their browser settings.

  • Validation of quotes or information: Users must verify the accuracy and legitimacy of partner offers before entering into any contract.

  • Legitimate use of the service: Users agree to provide legitimate information, comply with applicable laws, and not compromise site security.

  • Legal disputes: Any dispute must be resolved in the Judicial District of Laval.

  • General liability: Shareholders, directors, employees, and other associates of the service cannot be held liable for damages arising from their employment.

  • Administrator: Please note the website ÉmondageSimard.com is owned and operated by Les Entreprises Céline Simard.

Part 2: DETAILED

EXCLUSION FROM CONTRACTUAL AGREEMENTS

ÉmondageSimard.com acts as an intermediary between service users (quote applicants) and partners. We do not claim to sell products or services nor to act as brokers or advisors. ÉmondageSimard.com holds no shares or interests in the referred companies. We operate solely as an independent intermediary.

ÉmondageSimard.com cannot be included in any contract resulting from a connection (applicant/partner) via our web platform.

ÉmondageSimard.com cannot be held responsible for products or services sold, nor for any damages arising between the client (applicant) and the partner.

CONFIDENTIALITY OF YOUR INFORMATION

ÉmondageSimard.com is committed to complying with the Act Respecting the Protection of Personal Information in the Private Sector.

USE OF YOUR INFORMATION

By submitting your data to ÉmondageSimard.com via an online form, by phone, or by email, you consent to having it fully forwarded to certain partners so they can provide one or more offers by email and/or phone.

By providing your phone number via our online form or by email, you agree to be contacted by partner companies, even if you are listed on the National Do Not Call List.

ÉmondageSimard.com commits to a reasonable and non-abusive use of your contact details to reach you. You agree to receive our confirmation message, satisfaction survey, and other messages from the ÉmondageSimard.com team.

You may be removed from our contact list at any time by emailing us (see contact details below).

Your data will not be sold or shared with any third parties other than our partners.

ÉmondageSimard.com reserves a worldwide, irrevocable, perpetual, and royalty-free right to retain data submitted by service users.

USE OF COOKIES

The ÉmondageSimard.com website uses cookies.

A cookie (or tracking file) is a small text file saved on a visitor’s hard drive. No confidential information is taken. Cookies are used to personalize and improve your browsing experience on this platform. If you no longer wish to be subject to cookies, you can disable them in your browser options (Google Chrome, Mozilla Firefox, Internet Explorer, etc.).

ÉmondageSimard.com uses Google Analytics and other web/Wix tracking tools to analyze user profiles and behavior. The resulting data is transmitted to and stored by Google.

Google may disclose this data to third parties where legally required or where such third parties process the data for Google.

VALIDATION OF QUOTES OR INFORMATION

ÉmondageSimard.com does not guarantee the accuracy of offers provided by our partners. They must be validated directly with the partners.

Before signing a contract with any partner, it is your responsibility to verify their licenses, certifications, or accreditations, and to ask the right questions to properly understand your needs assessment.

ÉmondageSimard.com does not guarantee the accuracy of content on its site or any of its platforms. We will nevertheless strive to keep them up to date. If you notice an error, please contact us.

Information displayed on the ÉmondageSimard.com site and any other platform is provided for informational purposes only and has no official or professional value. We recommend consulting a professional.

Opinions or comments on ÉmondageSimard.com pages and articles are those of the authors or the persons to whom they are attributed. ÉmondageSimard.com is not responsible for them.

LEGITIMATE USE OF THE SERVICE

Partners and service users (applicants) agree to:

  • Provide legitimate information.

  • Comply with applicable legislation at all times.

  • Not compromise the security, accessibility, or integrity of the website in any way (malware, spam, viruses, etc.).

  • Not impersonate another person or company without consent.

  • Not use robots or any electronic means to collect data.

  • Not bypass protective measures intended to restrict access to one or more parts of the ÉmondageSimard.com website.

By using our service, the user agrees not to submit fictitious requests to obtain information from Émondage3soumissions.com or our partners.

DATA SHARING WITH AUTHORIZED RECIPIENTS

Data collected may only be shared with trusted partners (carriers, suppliers, IT service providers, payment platforms, intermediaries assigned to the file), and strictly to the extent necessary for the performance of the services provided or the management of the order.

Disclaimer of liability: The seller cannot be held responsible for the use, management, or retention of data by these partners, who remain fully responsible for their compliance with applicable personal data protection laws.

Explicit consent: By providing their personal information, the customer gives explicit and irrevocable consent to such data sharing for the purpose of fulfilling their request or order, and waives any claims against the seller related to the authorized transmission of this information.

Limitation: No other data sharing will be carried out without the customer’s prior consent, unless required by law, a government authority, or a judicial decision.

ACTIONS AND RESPONSIBILITIES

If false or incorrect information is submitted by the service user (applicant) to ÉmondageSimard.com, the user must indemnify ÉmondageSimard.com for any claim or legal action against our company or service. This indemnification must cover court costs, out-of-court expenses, and attorneys’ fees.

In the event of an attack in the form of a virus or any other harm to the integrity of the website or any other platform of Émondage3soumissions.com, legal action for damages will be taken without prior notice.

ACTIONS BASED ON SITE CONTENT

ÉmondageSimard.com disclaims all liability for damages that may result from actions taken based on information displayed on our website or platforms.

SITE AVAILABILITY AND SECURITY

ÉmondageSimard.com does not guarantee the availability or operation of the website or any of its platforms.

ÉmondageSimard.com does not guarantee that files hosted on our server will be error-free or free from computer viruses, Trojan horses, or other harmful elements to your equipment.

ÉmondageSimard.com reserves the right to cease operations without notice, for any reason.

DISCLAIMER REGARDING EXTERNAL SITES

ÉmondageSimard.com does not necessarily endorse or approve the content displayed on websites or platforms to which hyperlinks lead.

When you visit these sites external to ÉmondageSimard.com, you do so at your own risk.

COPYRIGHT

The ÉmondageSimard.com website and its contents are protected by copyright. Written permission must be obtained from ÉmondageSimard.com to use them. Sharing content on social media is permitted.

ÉmondageSimard.com reserves the right to modify or remove content from the website or any of its platforms without notice.

ÉmondageSimard.com reserves the right to use ideas submitted by users (applicants) or partners, whether related to business development, marketing, service development, or otherwise.

LEGAL DISPUTES

In the event of a dispute concerning the application of the terms on this page, any legal action must take place in the Judicial District of Laval.

You agree to indemnify Les Entreprises Céline Simard, its officers, and its partners in the event of a claim (including attorneys’ fees) resulting from your use of the ÉmondageSimard.com site or in the event of their liability being engaged.

GENERAL LIABILITY

Please note that the ÉmondageSimard.com website is owned and operated by Les Entreprises Céline Simard.

Shareholders, directors, employees, and other persons associated with ÉmondageSimard.com through Les Entreprises Céline Simard cannot be held liable for damages resulting from their employment, regardless of cause.

If you require additional information, please contact us.

Return and Refund Policy

All products sold are considered final sales. Items cannot be exchanged or refunded, except in the case of a manufacturing defect under normal use. If an exception is granted at our discretion, a 3% return fee, as well as additional handling fees, may apply.
P.S.: Delivery fees for a service already rendered are non-refundable under any circumstances.

ÉmondageSimard.com Contact Details

Website: https://www.emondagesimard.com/
Email: emondagesimard@gmail.com
Operated by Les Entreprises Céline Simard
Phone: 514-755-7578

​

Part 3: OLD TEXT

Online Privacy Policy

ÉmondageSimard.com invites you to review its privacy policy to understand the rules it applies regarding the protection of personal information on its website.

Purpose of this Privacy Policy

The purpose of this privacy policy is to inform users of our website about the personal data we will collect, as well as the following information, where applicable:

  • The personal data we collect on our site

  • The use of the data collected

  • Who has access to the data collected

  • The rights of website users

  • The site’s cookie policy

This privacy policy works in parallel with the Terms and Conditions of Use of our site.

Applicable Laws

  • This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

  • For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of the website’s location. This privacy policy aims to comply with GDPR. In the event of any inconsistencies, GDPR shall prevail.

  • For residents of the State of California, this privacy policy aims to comply with the California Consumer Privacy Act (CCPA). In the event of any inconsistencies, the CCPA shall prevail. If inconsistencies are identified, we will amend our policy to comply with the relevant law.

  • For residents of Québec, this privacy policy aims to comply with Law 25. In the event of any inconsistencies, Law 25 shall prevail.

Consent

By using our site, users agree to:

  1. The terms outlined in this privacy policy; and

  2. The collection, use, and retention of the data specified in this policy.

Personal Data We Collect

Automatically exchanged information
When you access the Émondage Simard site, your computer and the site’s server automatically exchange information. This communication is necessary for the server to send a file compatible with the computer equipment you are using. The information exchanged includes:

  • The domain name of your Internet service provider;

  • Your IP address, a unique number assigned to your computer when it is connected to the Internet;

  • The type of browser (Explorer, Firefox, etc.) and operating system (Windows, Mac OS, etc.) used;

  • The date and time of your visit;

  • The pages you view;

  • The address of the referring site, if you access Émondage Simard from another site.

This information is stored and processed on the Wix hosting platform for ÉmondageSimard.com for technical and statistical purposes. It is used to count visits, identify the most frequently viewed pages, understand the technology used by visitors, identify referring sites, and determine the country of origin of visitors.

Non-automatically collected data
We may collect the following data when you perform certain functions on our site:

  • First name

  • Last name

  • Email address

  • Mailing address

This data may be collected through the following method:

  • Contact form

Please note: we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect additional data without first informing you.

ÉmondageSimard.com is committed to protecting the confidential information you provide. If you voluntarily submit personal or confidential information via email or form (e.g., to subscribe to our newsletter or to make a request), we will only use the information required to allow our team to respond to your message or follow up on your request. Electronic correspondence is treated with the same confidentiality measures as other written documents.

How We Use Personal Data

Personal data collected on our site will be used solely for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose.

With Whom We Share Personal Data

  • Referred and certified contractor partners
    We may disclose user data within our organization to any member who reasonably needs it to fulfill the objectives set out in this policy.

  • Disclosure to recommended contractors
    Our services include personalized recommendations to connect you with one or more professionals suited to your specific needs. When you submit a service request, we share your personal information with these professionals in order to respond effectively to your request. Rest assured, we only transmit the information strictly necessary to process your request.

  • Disclosures to service providers
    We may entrust your data to third parties such as consultants and specialized service providers whom we engage to perform certain tasks or provide services on our behalf. These may include payment processors, website analytics companies, business intelligence solution providers, email services, and advertising partners. These providers may also use your information to develop, test, train, and/or improve the products or services they offer under our supervision.

Third Parties

We may share user data collected on our website with the following third parties:

Website hosting: This website is hosted by Wix Online Platform Limited
Address: 1 Grant’s Row, Dublin 2 D02HX96, Ireland.

We may share user data with third parties for the following purposes:

  • Wix.com acts as a data processor for visitors’ data on our site. This means that Wix will only process visitor data in accordance with our instructions and on our behalf.

  • Wix.com will not process our site visitors’ data for its own purposes.

For more information on Wix’s Privacy Policy, visit:
👉 https://fr.wix.com/about/privacy

Use of Google Analytics

Émondage Simard uses Google Analytics on this site, a web audience measurement tool. Google Analytics collects information about your browsing on this site, which is stored on servers located primarily in the United States. Google may disclose this information to third parties in cases of legal obligation or when such third parties process data on its behalf.

The information collected may include the pages you visit, the date, time, duration, and frequency of your visits, as well as the links you click. It may also include your computer’s operating system and language, the name of your Internet service provider, and your geographic region.

Your IP address is also collected but is anonymized (truncated) to ensure the confidentiality of your personal information. This anonymization prevents the identification of an individual through their IP address.

Google uses this information solely to produce statistics and reports on website traffic, which allow Émondage Simard to improve its online services. Google will never link this data to any other information it holds. If you wish, you can prevent Google from recording your browsing data by installing the Google Analytics opt-out browser add-on.

Other Disclosures

We commit not to sell or share your data with other third parties, except in the following cases:

  • If required by law

  • If required for any legal proceedings

  • To establish, exercise, or defend our legal rights

  • To buyers or potential buyers in the event of a sale of the company

Links to Other Websites

The ÉmondageSimard.com website provides hyperlinks to other sites and external documents belonging to those sites. Data exchanged on these external sites is not subject to this privacy policy but to the privacy policy of the external site, if applicable. If you follow hyperlinks from our site to another, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

We do not retain user data beyond what is reasonably necessary to fulfill the purposes for which it was collected.

How We Protect Your Personal Data

  • Encryption and security: Wix uses HTTPS, TLS 1.2+, and automatic SSL so that all site data (including user data) is protected regardless of location.

  • Data at rest: User data is encrypted with AES-256, the strongest encryption available.

  • DDoS protection: Wix provides two levels of built-in DDoS protection—one against fraudulent incoming traffic and another to manage massive traffic flows during a DDoS attack.

  • Compliance: Our business benefits from Wix’s international security standards and compliance with SOC 2 Type 2, PCI DSS Level 1, GDPR, CCPA, LGPD, and ISO.

While we take all reasonable precautions to secure user data and protect users, there is always a residual risk. The Internet as a whole can sometimes be insecure, and we cannot guarantee the absolute security of user data beyond what is reasonably practicable.

International Data Transfers

User data may be accessed, processed, or collected in the following countries:

  • To our knowledge, data is collected for statistical purposes by Wix and Google.

  • It is not possible to identify the exact countries where servers are located; however, some data may be processed in:

    • United States (Google Analytics)

    • Ireland (Wix)

Minors

For EU residents, the GDPR specifies that individuals under the age of 15 are considered minors for the purpose of data collection. Minors must have the consent of a legal guardian for their data to be collected, processed, or used.

Your Rights as a User

As a user, you have the right to access all personal data we have collected about you. You also have the right to update or correct this information, provided it is legally acceptable.

You may choose to withdraw or modify your consent to the collection and use of your data at any time, provided it is legally acceptable and you notify us within a reasonable timeframe.

How to Modify, Delete, or Contest Collected Data

If you wish to have your information deleted or modified in any way, please contact our Privacy Officer here:

📧 emondagesimard@gmail.com
📞 (514) 755-7578

​

Céline Simard Enterprises

928, 11e Avenue, Fabreville, Laval H7R 4M7

📧 info@emondagesimard.com
📞 (514) 755-7578

Internal Management of Personal Data

What personal information do we collect and why?

We only collect the personal information necessary to provide you with our products and services. Such information may be collected when using our website, visiting our office, or conducting business transactions.

Purchase-related information – What do we collect?

  • Products and services purchased

  • Delivery address for the product or service

  • Billing address

  • Transaction history

  • Payment method details

For what purpose?

  • To finalize your purchases

  • To process payment information, with the help of a third-party payment provider

To whom and why do we disclose your personal information?

  • Employees: For service delivery

  • Payment services: To authorize purchases and process transactions securely

In general, to:

  • Comply with our legal obligations

  • Prevent fraud

  • Respond to requests, mandates, and court orders or other regulatory authorities

  • Protect your rights and interests as well as ours

  • Cooperate in the context of legal proceedings or investigations

How do we protect your personal information?

Measures in place
We have implemented physical, administrative, and technical safeguards to protect the confidentiality and security of the personal information we hold, in order to prevent unauthorized access.

When you make a purchase, your payment information is transmitted using a secure method during transaction processing.

Employees with access to data are required to comply with the law and follow procedures established by Émondage Simard regarding personal data protection.

How long do we keep your personal information?

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, to comply with our legal obligations, and in accordance with our records retention schedule. After this period, personal data will be securely and confidentially destroyed.

Cookie Policy

1. What is a cookie?

A cookie is a small file consisting of letters and numbers that is downloaded to your computer when you access certain websites. Generally, cookies allow a website to recognize the user’s computer.

The most important thing to know about the cookies we place is that they are used to improve the usability of our website, for example, by remembering site preferences and language settings.

2. Why do we use cookies?

We may use cookies and similar technologies for a number of reasons, for example:
i) For security or fraud prevention, and to identify and prevent cyber-attacks;
ii) To provide you with the service you have chosen to receive from us;
iii) To monitor and analyze the performance, operation, and effectiveness of our service;
iv) To enhance your user experience.

Types of cookies we use on our site:

  • Functional cookies
    We use these to remember any selections you make on our site so that they are saved for future visits.

  • Analytical cookies
    These allow us to improve the design and functionality of our site by collecting data on the content you access and engage with while using our site.

  • Targeting cookies
    These cookies collect data on how you use the site and your preferences. This enables us to make the information you see on our site more promotional and targeted to you.

3. Cookie table

Refer to the following link to see which cookies are placed by default on our site. Some cookies may also be added by third-party applications such as Google Analytics, Facebook, or others:
👉 Wix cookies and your site

4. Your choices

To learn more about cookies, including how to view which cookies have been set and how to manage, delete, or block them, visit:

It is also possible to prevent your browser from accepting cookies by adjusting your browser settings. These settings are usually found in your browser’s "Options" or "Preferences" menu.

Please note: deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our services, or may otherwise negatively affect your user experience.

Helpful links:

  • Cookie settings in Firefox

  • Cookie settings in Internet Explorer

  • Cookie settings in Google Chrome

  • Cookie settings in Safari (OS X)

  • Cookie settings in Safari (iOS)

  • Cookie settings in Android

To opt out and prevent your data from being used by Google Analytics on all websites, refer to the following instructions:
👉 https://tools.google.com/dlpage/gaoptout?hl=en

We may update this cookie policy from time to time. We encourage you to review this page regularly for the latest information on cookies.

Modifications

This privacy policy may be updated from time to time to remain compliant with the law and to reflect any changes in our data collection practices. We recommend users check this policy periodically to ensure they are informed of any updates. If necessary, we may notify users by email of changes to this policy.

Contact

If you have any questions, please contact us at:

Since 2009
Website: ÉmondageSimard.com
Owned by Céline Simard Enterprises
928, 11e Avenue, Fabreville, Laval H7R 4M7

📧 emondagesimard@gmail.com
📞 (514) 755-7578

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