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Conditions of sale

Welcome to www.emondagesimard.com ("Site Web")

Please read the following terms and conditions carefully. They bind you to the merchant, owner of the Les Entreprises Céline Simard site. Furthermore, you hereby accept the electronic communication mode with the merchant Émondage Simard.com for all your exchanges and that these exchanges meet all the requirements of a written communication.

We reserve the right to refuse service, cancel an order, close your account, delete or modify the content of the Site or cancel an order whether or not you have complied with these Terms and Conditions.

 

If you have any problems with an order, please contact us as soon as possible at the following address: info@emondagesimard.com

Web site On line:

 

Émondage Simard.com (hereinafter the "Merchant Céline Simard Enterprises")

928, 11th avenue,Laval, H7R 4M7

Quebec

Canada

514-755-7578

info@emondagesimard.com


Confidentiality of personal information


Please refer to our privacy policy available in the footer of our site to learn how we collect, share and manage your personal information.

The products and services offered are intended to be sold to adults who have reached the age of majority in your place of residence, which is 18 years of age in the province of Quebec. By using this Merchant's Site, you represent and warrant that you are of the age of majority in your place of residence.

 

Accuracy of Information


We make every effort to ensure that all information posted on our Site is error-free, but we cannot guarantee this. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise indicated, prices are quoted in Canadian currency.

The products offered on our Site as well as the dates of offers, prices and availability, features and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or that it cannot be delivered due to a situation beyond our control. We will then proceed to cancel the order and refund the money paid in exchange, if this is the case.

Your only recourse in the event that a product is not as described is to return it in its original packaging for a refund in accordance with the refund provisions below.

Ordering errors


In the event that you believe that an error occurred during the placement of an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address: info@emondagesimard.com and indicating in sufficient detail the error that was made.

 

Delivery and returns


The shipping costs are at the customer's expense and there are no customs fees with the United States.

 

The method of delivery and the name of the carrier will be determined by the present Merchant and our usual delivery time in your territory is : 1 week.

Registration and password


You will be required to complete a registration form in order to access certain areas and features of this Merchant Site. You agree to provide us with current and truthful information and to keep this information current at all times.

You agree to protect the confidentiality of your user name and password and access to your computer so that no one else can use it. You are responsible for all transactions that occur under your account using this information. You shall immediately notify us of any unauthorized use of your user name and password and any breach of security of which you are aware within forty-eight (48) hours of becoming aware.

Applicable laws

These terms and conditions shall be governed by the laws of the province or state of Quebec or the country of Canada applicable thereto. In addition, any legal action against this Merchant must be brought in the judicial district in which the City of Laval is located.

 

Order Errors


In the event that you believe that an error occurred during the placement of an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address: info@emondagesimard.com and indicating in sufficient detail the error that was made.

 

Delivery and returns


The shipping costs are at the customer's expense and there are no customs fees with the United States.

 

The method of delivery and the name of the carrier will be determined by the present Merchant and our usual delivery time in your territory is : 1 week.

 

We are committed to delivering your purchases within a reasonable time frame subject to the availability of the carriers used by the shipper, who are solely responsible for the delivery of the products or services purchased.

 

The risk of loss and title to the goods or services purchased passes to you at the time the goods are delivered to the carrier or, if the goods cross an international border, the risk passes to you after customs clearance.

Cancellation, Termination, Return, Exchange or Refund Policy


You may cancel the order of a good that is not suitable for you, before delivery. In this case, you must inform us of the problem that prompts you to cancel the order with our customer service department and obtain prior consent to cancel the order at 514-755-7578. 

 

You cannot exchange or refund for a good that does not fit. Except in the case of a defect, you must inform this Merchant of the problem affecting your product and obtain an exchange authorization from him. Thereafter, you must, if required by this Merchant, ship the good to its address for exchange or refund.

 

Subject to the other provisions hereof, your (refund) (exchange) (exchange/refund) request must be received by us no later than 30 days after the date of purchase.

If required by the Merchant, the returned product must be in its original packaging.

 

We do not assume the return shipping costs.

 

In all cases where a return of goods is required by the Merchant, title to the returned goods shall not pass to the Merchant until they have been received by the Merchant at its physical place of business.

Limitation of warranty


Subject to applicable law, Merchant excludes all warranties or conditions, express or implied, as to the title, merchantability or fitness for a particular purpose of products and services sold on the Site. It also disclaims any warranty or condition, express or implied, in the content, materials, products (including software) or other services included on or through the Site and on its servers and in electronic communications.

Limitation of liability


Merchant shall not be liable for any direct or indirect damages, resulting from the use or misuse of the Site or for the purchase of goods thereon including, but not limited to, damages for loss of profit, use of data or other intangibles, even if Merchant has been advised of the possibility of such damages.

 

Copyright


The copyrights and trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site by granting a specific license in this regard.

In accordance with applicable intellectual property laws, it is prohibited to use, display or exhibit any trademark, copyright or other protected work accessible on the Site for any purpose other than to conduct the sale of such products and services without the right to sublicense to others. The owners of the marks appearing on the Site retain all rights not expressly granted in these Terms and Conditions.

 

If you have reason to believe that the Terms and Conditions have been violated or if your work has been copied or is being used on our Site in a manner that infringes your intellectual property rights, please notify us as soon as possible by sending a message to info@emondagesimard.com with sufficient details of the infringement.

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